Privacy Policy
Last Updated: April 5, 2025
At AITRIXIO, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our website and services.
1. Information We Collect
We collect the following types of information:
- Personal Information: Name, email address, company name (when you register or contact us).
- Payment Information: Processed securely through Paddle (our third-party payment processor). We do not store your credit card details.
- Uploaded Data: Excel files containing candidate names and company information. This data is used solely for search and verification purposes.
- Usage Data: IP address, browser type, pages visited, and time spent on the site (for analytics and service improvement).
2. How We Use Your Information
We use your data to:
- Provide and maintain access to the AITRIXIO search tool
- Process your subscription and billing
- Improve and personalize your experience
- Respond to inquiries and support requests
- Enforce our Terms and Conditions
3. Data Storage and Security
Your data is stored securely on our servers with industry-standard encryption and access controls.
- Uploaded Excel files are stored temporarily during processing.
- Search results are cached for your session but not shared with other users.
- We implement technical and organizational measures to protect against unauthorized access, alteration, or disclosure.
Note: You are responsible for ensuring you have the right to process any candidate data you upload. AITRIXIO is a tool for ethical recruitment verification.
4. Data Retention
We retain your personal data only as long as necessary:
- User account data: Until account deletion or 2 years after subscription ends
- Uploaded files: Deleted after 30 days or when you log out
- Search results: Stored only during active session
5. Sharing of Information
We do not sell or rent your personal data. We may share information only in the following cases:
- Service Providers: Trusted partners (e.g., Paddle for payments, hosting providers).
- Legal Compliance: If required by law or to protect our rights.
- Business Transfers: In case of merger or acquisition.
6. Your Rights
You have the right to:
- Access, correct, or delete your personal data
- Request data portability
- Withdraw consent (where applicable)
- Cancel your subscription at any time
To exercise these rights, contact us at privacy@aitrixio.com.
7. Cookies and Tracking
We use cookies to enhance your browsing experience. You can disable cookies in your browser settings, but some features may not work properly.
8. Children’s Privacy
Our service is not intended for individuals under 18. We do not knowingly collect data from children.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify users of significant changes via email or website notice.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Email: admin@aitrixio.com
AITRIXIO – Smart Search for Recruiters